Missing Supply Alerts from the Dashboard Alerts section?

Supply Alerts on the dashboard are no longer backfilled from Supply Alert Reports, dashboard supply alerts can be seen even if no reports are active. To see already flagged low supplies from reports go to Alerts > Supply Alerts.


The Supply Alerts section of the dashboard in JetAdvice 3.0 will only display active Supply Alerts from the defined Account thresholds provided they are enabled. Account thresholds can be accessed in 2 ways:

  • by pressing email icon next to the alert types on the dashboard

  • by going to the Admin > Account > [AccountName] > Alerts menu

The Dashboard supply alerts section provides a more real-time visual display for supplies that are below the account thresholds as soon as they are identified by the data collector, not when a scheduled supply alert report has run possibly hours later. When setup for email, all dashboard alerts will send an email notification for each individual raised alert, and change of severity.


Like before, when a supply is replaced, the alert from the dashboard will disappear as the issue of the low supply has been resolved and will not continue to show.


Note: Dashboard supply alerts do not replace a scheduled supply alert report, which utilizes trigger and bulk settings to send one email with all low supplies, but dashboard supply alerts can be used in conjunction with those reports.