Adding a Data Collector slot

Multiple Data Collectors is perfectly fine to channel data to your account from different networks. There can only be one extra slot open at a time. Several empty DC slots cannot be available at any given time, the system is designed to only allow 1 open slot at a time.

As a dealer, you can go to the Admin > Data Collectors section, for the account in question, and press the "Add Extra DC" button to allow another Data Collector to connect to the account.

The same account name is used for all data collectors added. If you have 2 or more data collectors the IP or IP ranges have to be unique on each data collector. 

As a customer, contact your dealer to request adding another Data Collector to your account.

Separate Networks 

When there are multiple locations and they are not connected, devices could have the same IP address. Most small networks use the basic network scheme 192.168.0.X - each device will need its own IP.

We would suggest creating separate accounts for each location to ensure their data comes into JetAdvice successfully. Then creating reports that include each account will allow you to collectively see and manage their data and needs.