Before starting with the explanation, we need to make clear the difference between the types of filters that we can find inside Partner Link.

Filters inside the report

When creating/editing a report, it is possible to see two fields named Filter & Period.

Filter

First of all, we need to understand that this field refers to printers. When using the dropdown menu, it is possible to see the following options:

-          Show All

            In period

-          Last 3 days

-          Last week

-          Last 2 weeks

-          Not last 3 days

-          Not last 1 week

-          Not last 2 weeks

If, for example, we use “Show all” (which is the default value when using this field), inside our report we will be able to see all the printers that we have or that we have had. This means, if we have a printer that has not been sending data during the timing established in the Period tab, it will appear in our report.

If we use “In period”, when extracting our report, only the printers that have been active during the timing established in the Period tab will be visible in our report.

If selecting any other option, for example, “last 2 weeks” our report would include all the printers that have reported something during those 2 weeks.

Period

This field refers to the range of usage data that will be included om the report. To use this tab there is also a dropdown menu with the following options to choose for:

-          Last week

-          Last 2 weeks

-          Last 3 weeks

-          Last month

-          Last 2 months

-          Last quarter

-          Last 2 quarters

-          Last 3 quarters

-          Last year

-          All time

-          Other

If, for example, in the Filter tab we select “Last 3 days” and in the Period tab we select “Last month”, the report will include data that any printer which has been active for the las 3 days, has had during the last month.

If in the Filter tab we select “Show all” and in the Period tab “Last 2 months” is selected, the report will include data from last 2 months showing all the printers that we have had under our account. This means, if my printer has not reported anything for the last 2 months, it will still appear in the report.

Filters outside the report

There is only one filter that it is not inside the report, we can find it in the upper right part of the application.

Normally, this filter is auto established with the same period used in the Period tab. If in the period tab we establish that we want to see just last month, after updating the report if we go out and enter to the report again, we will see that the upper right filter has changed. The same happen if instead of last month we select any of the other possible periods.

To avoid data mismatch or slightly differences, we highly recommend that before extracting any report first we ensure that what we have in the Period tab and in the upper right filter correspond to the same period.